BPOs and call centres
Asset tracking for BPOs and call centres
A BPO hands out headsets, access cards and sometimes laptops to many people, across shifts and sites, and sees new joiners and leavers every week. AssetVow keeps up: every item signed for, stock counted per site, and every leaver’s items listed the day they resign.
Sound familiar?
Constant joiners and leavers
Batches join on Monday and people leave every week. Headsets and access cards are the first things that go missing.
Shared floors, many shifts
Desktops stay at the desk, but headsets and cards travel with people across shifts.
Several sites
Each site keeps its own stock of headsets and spares, and nobody knows the total.
F&F without proof
Payroll closes the settlement, and later IT finds the headset never came back.
What changes for BPOs
The same jobs, without the chasing
See it with a sample company
Sign in as Divya Menon, IT & Facilities Lead
Arohan Cloudworks Pvt Ltd is the made-up company in our live demo: 4 offices, about 50 people and about 180 assets. Pick “Office IT (Bengaluru)” on the sign-in page and try these. It resets every night.
Open the live demoAs Office IT (Bengaluru), try this
- 1Search for a Pune laptop and see that it is not there
- 2Check the two of four MacBook Pros received on PO-0003
- 3Look for Manoj’s laptop, sent back by courier after his exit
Before you buy
Questions to ask any asset tracking tool
Put these to every vendor you are comparing, us included. Here are our answers.
Can people without a company email sign for items?
The signing link is sent by email, so each person needs an address that reaches them. They do not need a login.
Can we track headsets as stock instead of one by one?
Yes. Consumables are quantities per site with every movement recorded; tag headsets individually if you want them signed for.
Can each site be managed separately?
Yes. Roles can be limited to one location.
Comparing with a specific tool? See our comparisons.
Rolling it out
Your first week
Day 1
Add each site. Import desktops and laptops; set up headsets and spares as stock per site.
Day 2
Connect your HR system, or upload the people list for each batch.
Day 3
Define a kit for agents and hand it to the next batch for signature.
Week 2
Count one floor with QR labels; close the next exits with a No-Dues certificate.
FAQ
BPOs and call centres: common questions
Does AssetVow connect to our HR system?+
Zoho People and Microsoft Entra ID are connected today; Keka and greytHR are not yet. You can upload people as a file.
Can a team leader see who in their team holds what?+
Managers see their own reporting line under My team.
Also for
Get every headset back before the F&F
Set up a site, a kit and the next exit this week. Free for 30 days.